connect. sync. automate.
tourpilot is a booking automation system for tour and activity operators / it connects Viator, GetYourGuide and your own website into one automated flow — bookings arrive, get confirmed and get logged, without you touching anything.
tourpilot handles the entire booking lifecycle — from the moment a traveller books on Viator or GetYourGuide, to the confirmation sent to your operator, to the calendar update.
tourpilot connects directly to the Viator Supplier API (SAPI v2). every new booking, amendment, and cancellation is received and processed automatically — no email to read, no spreadsheet to update.
sapi v2 certifiedbookings from GetYourGuide flow directly into the same system. availability is updated in real time across both OTAs — when a slot fills on one channel, it closes on the other automatically.
gyg connectedtourpilot reads your Google Calendar as the source of truth. every booking — from any channel or from your direct website — updates availability across all connected platforms instantly.
zero lagresource allocation is handled automatically by a pool management system. each booking is assigned to a specific unit — a vehicle, a guide, a room, whatever your capacity is made of — preventing overbookings even during simultaneous requests from multiple channels.
pool managementwhen a booking is confirmed, tourpilot sends automatic email notifications to the operator and the guest. amendments and cancellations trigger their own notifications — nothing falls through the cracks.
email automationtourpilot includes an embeddable booking widget for your own website. visitors can check availability and book directly — synced to the same calendar and pool system used by Viator and GetYourGuide.
direct channeltourpilot is a managed service. we configure everything for you and keep the system running — you focus on running your tours.
we link your Viator and GetYourGuide supplier accounts to tourpilot via API. we also connect your Google Calendar, which acts as the central availability source. no technical knowledge required on your side.
we set up your tour products, time slots, resource pool, and pricing rules inside the system. once configured, tourpilot handles all incoming bookings automatically.
from that point on, every booking from Viator, GetYourGuide, or your direct website is confirmed, logged, and notified automatically. your calendar stays up to date in real time — no manual steps.
tourpilot includes two embeddable modules for your own website. both read the same real availability used by Viator and GetYourGuide — no separate calendar to maintain.
an embeddable widget that lets visitors check real availability and book directly on your site. the booking is confirmed instantly, the slot closes across all channels, and the calendar updates — exactly like an OTA booking, but with no OTA commission.
for enquiries that don't fit a standard slot — private charters, custom durations, group requests. the form captures the request and routes it to you, so nothing gets lost in an inbox.
the tour operators we manage sell over €2 million of tours a year through Viator and GetYourGuide. everything we know about making a supplier perform on those channels, we learned running them.
tourpilot was built for boat tours on Lake Como — shared vessels, overlapping durations, a fleet to allocate, weather that closes a day at short notice. it is one of the hardest scheduling problems in the category, and solving it properly meant building an engine that doesn't care what the resource actually is. today the same engine runs walking tours, transfers, guided experiences and rentals. if it can handle a fleet, it can handle your schedule.
three optional services, quoted separately from the platform. none of the three is required to use tourpilot — you take them only if you need them.
we build or rebuild your website with the booking widget already integrated — not bolted on afterwards. one team, one system, no handoff between a web agency that doesn't understand bookings and a booking system that doesn't understand your site.
building a product on Viator or GetYourGuide is fiddly, and the structure you choose at the start decides how well it sells later. we build them for you — correctly structured from day one, and already mapped to tourpilot.
listing on Viator is easy. ranking on Viator is not. we share the practices we use on the accounts we manage — product structure, option setup, cancellation rate, response time, review velocity — the things that actually move a listing.
tourpilot is a managed service, but that doesn't mean you have to call us to change a price. the panel is yours.
a web panel where you set prices and availability without touching a spreadsheet or waiting on us. changes propagate to every connected channel automatically.
native apps for iOS and Android, so your skippers and staff have the day's bookings in their pocket — not in an inbox.
tourpilot works with or without an OTA connection. most operators start on one rung and move up when they're ready — nothing has to be rebuilt.
you sell only from your own site, by phone, or walk-up. tourpilot runs your calendar, your booking widget, and your notifications. no Viator, no GetYourGuide, no API required.
you're on Viator or GetYourGuide, but not connected by API — maybe your volume is small, maybe you're not ready. you enter those bookings yourself; tourpilot absorbs them into the same calendar and keeps everything else aligned around them.
Viator and GetYourGuide talk to tourpilot directly. bookings, amendments, and cancellations arrive automatically. availability flows back out in real time. zero manual steps.
tell us about your operation — what you run, where you sell, how you handle bookings today. we'll come back to you with a straight answer on whether tourpilot fits.
or write directly to info@1clickcomputers.com
tourpilot is a product of 1 Click Computers di Rancati Gabriele